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What if tickets sell out?

 

Tickets are limited for each date and timed entry.
Once a time slot is sold out, additional guests cannot be admitted.

All tickets must be purchased in advance. Tickets will not be available for purchase at the gate.
 

We strongly recommend purchasing your tickets early to ensure you don’t miss out on The Electrifying Jack O’Lantern Experience!

Can I bring my Dog?

We love our furry friends, but pets are not permitted on the event grounds. Please leave them safely at home while you enjoy the experience.

Can we come early?

To keep the experience enjoyable and prevent overcrowding, we use timed-entry ticketing. Please have your ticket ready to be scanned and plan to enter at the time listed on your ticket.

How long is the experience?

The average walk-through time is approximately 45 minutes, but there’s no need to rush,enjoy the displays, and experience the magic at your own pace, take as long as you like.

What about Photography?

Absolutely! Photography and video for personal use are welcome—we love seeing the experience through your eyes!

For everyone’s safety, tripods, monopods, and drones are not permitted on the grounds.

And please share your favorite photos with us on social media using #ElectricJacks. We’d love to see—and share—your Electrifying Jack O’ Lantern Experience!

Weather Policy

Our experience is held rain or shine. Should you choose not to attend on the date of your tickets, they are not refundable nor exchangeable. In case of poor weather,  you should consult local weather forecasts and make your own determination about whether to set out for the evening’s event.

 

 

Our event may be canceled by Marathon Bar Events LLC  if, in our judgment, extreme weather or other conditions could jeopardize the safety of visitors and staff. Rain, snow flurries, or showers would not cause us to cancel, but extremely heavy rain, thunder, lightning, very strong wind; blizzard conditions, heavy icing, or a prediction of such conditions could force us to do so. If we determine that conditions cause us to cancel an event, we will post a message on our website and Facebook page and a refund will be given to ticket holders or the option to move to another date.

Please be sure to check our Facebook page and website before you leave.

What about Parking?

Parking is free and available on-site at the West End Fairgrounds. Guests may arrive and park up to 30 minutes before their scheduled ticket time.

Do you have food and drinks?

Absolutely!

Thursday through Sunday nights from 6:30–9:00 PM, our food truck will be serving hot drinks, hamburgers, hot dogs, fries, and other favorite fair foods.

Be sure to stop by our kitchen for homemade soups and stews, Caramel Apple Nachos, and other fall-inspired treats.

Jack O’ Lantern S’mores Kits will also be available to buy and enjoy around the fire pits.

Guests are welcome to arrive up to 30 minutes before their scheduled ticket time to grab a bite, and enjoy the warmth of the fire pits before entering the experience.

And for our guests 21 and over, visit The Happy Jack Lounge for seasonal adult beverages, including Caramel Apple Sangria, Spiked Hot Chocolate, beer, and more.

🍂 Come early, grab a treat, warm up by the fire, and enjoy the fall atmosphere!

What is not allowed ?

For the safety and enjoyment of all our guests, the following items are not permitted on the event grounds:

  • Backpacks

  • Fireworks

  • Firearms

  • Knives or weapons of any kind

  • Outside alcoholic beverages

  • Outside food or drinks of any kind

  • Pets

Thank you for helping us keep The Electrifying Jack O’ Lantern Experience safe and enjoyable for everyone!

Marathon Bar Events LLC 2021

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